Please note that this return policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates.
Eligibility for Returns
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To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.
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Returns are generally accepted within 30 days from the date of delivery, unless otherwise specified for specific products.
Return Process
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To initiate a return, please contact our customer support team within the eligible return period to request a return authorization.
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Our team will provide you with instructions on how to proceed with the return, including the return address.
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Ensure that the product is securely packaged to prevent damage during transit.
Return Shipping
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Customers are responsible for the shipping costs associated with returning the product, unless the return is due to an error on our part.
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We recommend using a trackable shipping service and obtaining proof of shipment for your return. We are not responsible for lost or damaged returns.
Refunds
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Once the returned product is received and inspected, we will notify you of the status of your refund.
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If the return is approved, a refund will be processed using the original payment method, excluding any shipping or handling charges.
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Please note that it may take some time for the refunded amount to reflect in your account, depending on your payment provider.
Non-Returnable Items
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Some items may be non-returnable for hygiene reasons or if they have been customized or specially ordered. These items will be clearly stated as non-returnable at the time of purchase.
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Please note that made to order products are non-refundable, as they are specifically tailored to your requirements.
Damaged or Defective Products
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In the case of receiving a damaged or defective product, please contact our customer support team immediately. We will assist you in resolving the issue promptly.
Limitation of Liability
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Apply3D shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services or products.
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We shall not be responsible for any damages or losses resulting from unauthorized access to, or alteration of, customer data or personal information.
Exceptions
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The return policy may vary for certain products or promotions. Specific return terms will be clearly communicated at the time of purchase.
Customer Support
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If you have any questions or require assistance regarding the return process, please contact our customer support team. We are here to help you.
At Apply3D, we strive to ensure customer satisfaction. If you are not entirely satisfied with your purchase, we offer a return policy to facilitate the process. Please read the following terms and conditions carefully: